s1490's Privacy Policy
s1490 explains in full transparency in this policy how your personal information is collected, stored, and used.
This privacy policy ("Policy") is published on behalf of the s1490 platform ("we", "us", or "s1490"). It describes how we collect information about you when you use our website, mobile version, and related services ("Platform"), how we use that information, and how we keep it secure.
By using our Platform, you are considered to have accepted the terms described in this Policy. If you do not agree with this Policy, please refrain from using the Platform.
This Policy is written in English and applies to users in Bangladesh. In the event of any ambiguity, the English version shall be considered authoritative.
1. Data We Collect
s1490 collects only the information necessary for the safe and effective operation of the Platform. Data is collected from two sources — directly from you and automatically.
1.1 Information You Provide
When you register an account, go through verification, or engage with the support process, the following information may be collected:
- Full name and date of birth
- Mobile number and email address
- National ID or passport details for identity verification
- Payment-related information — specifically bKash, Nagad, Rocket, or Upay numbers and bank account details
- Messages and attachments sent via support chat or email
- Documents submitted during the KYC process
1.2 Automatically Collected Information
When you use the Platform, certain information is recorded automatically:
- IP address and device type
- Browser type and operating system
- Date, time, and duration of sessions on the Platform
- Which pages you visited and how long you spent on them
- Game activity and betting history
- Session data collected through cookies and similar technologies
2. Purpose of Data Use
s1490 uses collected data only for legitimate and specific purposes. We never sell your data. The main purposes of use are as follows:
2.1 Account Management and Service Delivery
Your data is used to create and manage your account, verify logins, process transactions, and pay out winnings. Payment information is required to process financial transactions via bKash, Nagad, Rocket, Upay, or bank transfer.
2.2 Identity Verification and Fraud Prevention
We verify identity through the KYC process to follow responsible gambling practices and prevent money laundering. This is an integral part of our security measures.
2.3 Customer Care and Support
When you contact us via our 24/7 live chat or at [email protected], the collected data is used to resolve your issue accurately.
2.4 Platform Development and User Experience
Analytical data is used to understand which games are most popular and which features need improvement. This helps s1490 continuously improve the quality of its services.
2.5 Relevant Communications
Your contact information is used to send important account-related notifications, security alerts, and relevant updates. You can opt out of promotional communications at any time.
3. Data Storage and Retention
s1490 retains your data only for as long as it is needed to fulfil the purpose for which it was collected, or as required to meet applicable legal obligations.
3.1 General Retention Principles
- Active account data: for the full duration that the account remains active.
- Transaction and financial records: for a set period as required for financial auditing purposes.
- KYC documents: for a set period to fulfil legal obligations.
- Support conversations: for a reasonable period after the issue has been resolved.
3.2 After Account Closure
If you wish to close your account, we will take appropriate steps to delete the remaining data while retaining the minimum information necessary to meet applicable legal obligations. Send your request directly to [email protected].
4. Sharing Data with Third Parties
s1490 does not sell or rent your personal data to any third party. However, data may be shared in limited cases as part of the normal operation of our services.
4.1 Service Provider Partners
We work with trusted third parties for payment processing, technology infrastructure, and gaming software operations. Data is shared with these partners solely for the purpose of delivering specific services, and they may not use this data for any other reason.
4.2 Legal Obligations
We may be required to disclose data to comply with a court order, a lawful request from a government authority, or applicable law. In such cases, we will always disclose only the minimum information necessary.
4.3 Business Transfers
If s1490's business operations are transferred or restructured for any reason, your data may be transferred to any successor organisation in accordance with the terms of this Policy. You will be duly notified before any such change takes place.
5. Cookies and Tracking Technologies
The s1490 Platform uses cookies and similar technologies to function properly and to improve your user experience.
5.1 Types of Cookies
- Essential cookies: These cookies are essential for maintaining login sessions, ensuring security, and saving language preferences. Disabling them will prevent the Platform from functioning properly.
- Analytical cookies: These cookies are used to understand which pages are visited most and how the site is performing. The data is analysed in aggregated and anonymous form.
- Functional cookies: These cookies help remember your preferences, such as display settings and language selection.
5.2 Cookie Controls
You can manage or delete cookies at any time through your browser settings. Keep in mind that disabling essential cookies may prevent you from accessing many features of the Platform.
6. Data Security Measures
s1490 treats the security of your data as a top priority. We use industry-standard security technologies.
6.1 Technical Security
- SSL encryption: All data transmitted between your browser and our servers is secured through SSL/TLS encryption.
- Data encryption: Stored sensitive data, such as payment information and identity document details, is kept in encrypted form.
- Access controls: Only authorised personnel can access specific data, and every access is logged.
- Security audits: Regular security tests and audits are conducted to identify potential vulnerabilities.
- Firewall and anti-fraud systems: Advanced technologies are used to prevent unauthorised access and fraud attempts.
6.2 Limitations
While we make every effort, transmitting data over the internet is not entirely without risk. You are also responsible for keeping your password confidential, and if you notice any suspicious activity, please notify us immediately.
7. Your Rights
As a user of s1490, you have certain important rights over your own data.
7.1 Right to Access
If you would like to know what data we have collected about you, you may submit a request. We will provide a summary of the information within a reasonable time.
7.2 Right to Rectification
You have the right to request correction if any of your data is inaccurate or incomplete. Many details can be updated directly from your account settings.
7.3 Right to Erasure
In certain circumstances, you may request that your data be deleted. However, data required to fulfil legal obligations may not be able to be deleted immediately.
7.4 Right to Object to Processing
You may object at any time to your data being used for promotional communications. To do so, send a request to [email protected].
7.5 How to Exercise Your Rights
To exercise any of the above rights, send an email to [email protected]. Include your registered name and account details in the request. We will do our best to respond as quickly as possible.
8. Protection of Minors
s1490 strictly provides services only to those aged 21 and above. We do not knowingly collect data from minors.
If it comes to our attention that a person has created an account by concealing their age, that account will be closed immediately and all associated data will be deleted. We urge parents and guardians to use parental control software to ensure that children or underage members of your household cannot access this Platform.
If you believe a minor is using our Platform, please notify us immediately at [email protected].
9. Policy Changes
s1490 may update this privacy policy from time to time. Such updates may occur due to changes in services, technological developments, or legal requirements.
9.1 Notification of Changes
If any significant changes are made, we will display a notice on the Platform and update the "Last updated" date at the top of the page. For significant changes, a notification may also be sent to your registered email.
9.2 Continued Use After Changes
Continued use of the Platform after a revised policy is published will be considered acceptance of the new policy. If you do not agree, contact [email protected] to close your account.
10. Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our support team provides assistance in both Bengali and English.
Email: [email protected]
Live Chat: Available 24/7, directly through the platform
Support languages: Bengali and English
We take any data-related concerns you have seriously and strive to respond as quickly as possible.